Privacy Policy

At VaultKey, your privacy is our priority. We are committed to protecting your personal data and ensuring transparency about how information is handled when you visit our website or use our products.

1. Introduction

VaultKey Hardware Wallet is a self-contained hardware device designed to store private keys securely offline. We do not store, access, or manage your private keys, cryptocurrency, or wallet data. This Privacy Policy explains how we collect, use, and protect limited information from our website visitors and customers.

2. Information We Collect

We collect minimal information necessary to operate our website and provide customer support.

a. Information You Provide Voluntarily:

  • When you contact us via email or a contact form, we may collect your name, email address, and message content to respond to your inquiry.

  • If you subscribe to updates or newsletters, we will collect your email address.

b. Automatically Collected Information: When you visit our website, we may collect non-personal technical data such as:

  • Browser type and version

  • Device information and operating system

  • Referring URLs and pages visited

  • Date and time of access

This information helps us improve site performance and security.

3. Use of Information

We use the collected data only for the following purposes:

  • To respond to user inquiries and support requests

  • To improve our website functionality and user experience

  • To send product or policy updates (if subscribed)

  • To ensure compliance with legal requirements

We do not sell, rent, or trade your personal information.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device to remember your preferences. You can disable cookies in your browser settings, but some parts of the site may not function properly.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access or disclosure. However, please note that no online system is completely immune to risks, and we encourage users to use our hardware wallet responsibly and offline for maximum security.

6. Third-Party Services

We may use trusted third-party tools for analytics or email communication (e.g., Google Analytics, MailerLite). These services may collect non-personal data such as website usage statistics under their own privacy policies.

VaultKey does not share or grant access to any user financial or wallet-related data.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent to receive marketing emails

To exercise these rights, please contact us at support@vaultkeywallet.xyz.

8. Children’s Privacy

Our website and products are not intended for children under 18. We do not knowingly collect information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date clearly stated.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

VaultKey Wallet
Email: support@vaultkeywallet.xyzWebsite: https://vaultkeywallet.xyz